Support Coordinator
If you're tired of the old school traditional Recruitment Consultant model, Humly is the team for you.
We usually respond within a week
Humly revolutionises education with a digital marketplace that empowers supply educators with full-career control and gives schools, nurseries, and children instant access to a great education.
We’ve been doing it since 2015, and it’s why we’re the market leader in Sweden and have the most downloaded supply app in the UK.
To keep pace with our UK, we're looking for a Support Coordinator to join our operations team in Preston, North West. This role is responsible for matching educators with opportunities at schools and nurseries, ensuring all parties experience a great, mutually beneficial working relationship.
And it gives you the opportunity to play a key role in improving the educational experience for children in your area and throughout the UK.
Your role in the Humly revolution
As a Support Coordinator, you’re the first line of support for our educators, schools and nurseries – and the best. You’re responsible for answering phone calls, replying to emails, and responding to any and all marketplace questions that come your way during business hours.
The Support Coordinator reports directly to the Operations Team Leader:
- Respond to emails, answer phone calls, and keep Humly’s marketplace open during business hours.
- Embrace the role of first-line support for all our external stakeholders: educators, schools, nurseries, etc.
- Provide excellent service to everyone you engage with.
- Ensure urgent and short-term jobs get matched in our marketplace.
- Work collaboratively with everyone on the operations team.
- Ensure we stay on top of administrative tasks, i.e. PO numbers.
- Educate our educators, schools and nurseries in how to use our app.
- Be flexible and willing to shift priorities depending on business needs.
Humly | 66-68 Hagley Rd, Birmingham B16 8PF | 0330 053 4363
hello@humly.co.uk | humly.co.uk
- Business area
- Business Operations
- Role
- Support Coordinator
- Locations
- Preston
- Remote status
- Hybrid Remote
- Yearly salary
- £20,000 - £28,000
- Employment type
- Full-time
- Start Date
- 05 May, 2024
Colleagues
Preston
Our Mission
We are on a mission to empower every educator with total control in their hands.
About Humly
Founded in 2015, Humly is an international supply education company with five hubs and two headquarters throughout the UK and Sweden.
We help create a world where education is accessible, and every educator has choice and opportunity. We empower teachers and nursery nurses with full-career control to instantly see, choose, and book available jobs the moment they go live through our next-gen app and digital marketplace.
Our +82 employees, +3,093 partner schools and nurseries, and +4,600 teachers and nursery nurses are breaking down barriers and revolutionising education. We're making finding and booking jobs easier, faster, and better for educators, which makes it better for schools and students.
And we're only getting started.
Support Coordinator
If you're tired of the old school traditional Recruitment Consultant model, Humly is the team for you.
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